Scheduling
Charting
Client Acquisition
Billing
Security & ConfidentialityAppointment Scheduling
- See multiple clients at once
- Team management
- Client tagging
- Avoid looking empty
- Videoconferencing
Appointment Management
Offer Appointments by Videoconference
Meet with your clients online instead of in person! When you start the Zoom meeting at the time of the appointment, your client will automatically receive an email with a link inviting them to join the virtual call.
Avoid Last Minute Cancellations
Set up online cancellations rules to enforce your cancellation policy. For example, you can require your clients to call if they want to cancel within 24 hours of the appointment.
Reserve Time for Existing Clients
Make sure existing clients keep coming back by reserving availabilities just for them. Easily distinguish between new and existing clients in your work schedule.
See multiple clients at once
A Case for Acupuncturists
An acupuncturist can need 30 minutes to welcome a new patient and place the needles, but it might take less time to set up a returning client. GOrendezvous allows you to enable double booking after the first 30 minutes or less of an appointment, depending on whether or not you're seeing a new client.
A Case for Chiropractors
Chiropractors can treat 3 or more patients within 15 minutes, if the appointments are for quick adjustments. Our platform allows you to schedule all 3 patients at 10AM, for example, so that you can see each one on a first come, first served basis and one tardy arrival doesn't affect the schedule.
A Case for Hairdressers
An appointment for a hairdresser that offers multiple services might look like this: 40 minutes to apply the color, 45 minutes under the dryer and 30 minutes for the cut. While the client is under the dryer, GOrendezvous allows you to accept another client or two to optimize your time and maximize your revenue.
Appointment Availabilities
Avoid Looking Empty
During slow periods, offer enough appointments to satisfy demand without displaying all your available time slots. By showing fewer availabilities, clients are more likely to book on the spot.
Clustered Booking
Avoid holes in your schedule by regrouping appointments together. Our system will offer availabilities next to existing appointments in order to avoid holes and optimize your time. This is very useful for professionals offering short appointments.
confirmed appointments
At a glance, you will know if a client has confirmed the appointment.
A bell means that the client has received the confirmation email, and a checkmark shows that the client has confirmed their attendance .
Multiple Location Management
Do you have offices in different locations? Team members can easily manage time slots according to location. If you are amongst the globetrotters that offer services in different time zones, we've got you covered too!
Room and Equipment Management
No longer worry about room availability when offering appointments to clients. Managing five massage therapists and only three massage rooms will inevitably end with a massive headache. Let GOrendezvous take care of it! We also handle shared equipment to ensure that there is no clash for resources.
Team Management
As the administrator of the account, you can assign varying permissions to every individual in your team and set what they are able to access and view. Every team member can connect using their own unique login and they are able to access their schedule from anywhere.
Tag your clients
Customizing Tags
Create custom tags and assign them to the clients of your choice. The corresponding emojis will appear on your schedule so you can scope out your day at a glance!
Tagging Properties
You can use tags to offer discounted prices to your favorite clients, place urgent cases at the top of the waiting list, and even limit certain services to clients with a specific tag.
Banning Clients
Prevent a client from booking any further appointments by tagging them as a "banned client".
Google Calendar Integration
Synchronize your GOrendezvous calendar with your Google Calendar so that your appointments will be posted on both platforms and updates will be done simultaneously. You can even use your Google Calendar to serve as a bridge between your other calendars like Outlook, iCal, etc.
Frequently Asked Questions
What happens if I lose my internet connection?
It doesn’t happen often with a good internet provider but rest assured that you can always access your schedule on your smartphone if you have a data plan. Also, if you connected your Google Calendar, you always have access to your appointments in your calendar.
Can I automatically repeat an appointment?
Yes. We help you to easily repeat an appointment in just a couple of clicks. You can choose the days of the week when the appointment will repeat as well as the frequency and the duration of the recurrence.
Do clients get notified when I ban them?
No. Whether the banned client is or isn’t logged into their account, it will appear to them as if you have no available appointments as long as they use the same email they initially signed up with. You can alter the message that is displayed to them when they attempt to book or get on the waiting list.
Can I offer appointments online only to existing clients?
Yes, you have the option to ask new clients to call to book their first appointment.
Can we offer online booking only for specific professionals?
Yes, you can choose which professionals are available for online booking.
I offer more than one service and they all have different lengths, can GOrendezvous handle that?
Yes, you can choose the length of each individual service. Also, if you book a client for a certain service and you know appointments with this particular client are usually 15 minutes shorter than usual, you can manually alter the length of that specific appointment.
Is Zoom a secure and confidential platform?
As always, security is a priority for GOrendezvous. Our technical team has been paying close attention to the recent security concerns raised about Zoom.
However, in early April Zoom announced multiple reassuring improvements to its security. Here is an article written by our team to help you better understand Zoom’s updates.
Do I have to create a Zoom account to use it with GOrendezvous?
To take advantage of GOrendezvous’ Zoom integration, you must create a Zoom account. According to your videoconferencing needs, you can pick the Zoom plan of your preference (free, health, or chargeable).
When my client opens the link to access the videoconference, will they have to enter a password if I activated the mandatory password option in my preferences?
A unique identification number will be automatically generated for each class. This identification number is encrypted in the link emailed to your clients. The password will also be encrypted into that same link if this option is activated.
Therefore, all your clients will have to do is click the link they’ll receive by email and they will be redirected to the videoconference without having to enter a password.
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